Privacy Policy

Project 123 Digital Services Inc. ("Project 123", "I", "me", or "my") is a corporation registered in Nova Scotia, Canada and operated by Thomas Paul.

This Privacy Policy explains how personal information is collected, used, and protected when you interact with Project 123 Digital Services, including through project123.ca and any related tools, applications, or services.

This policy is intended to comply with Canada's PIPEDA.

1. Accountability

I am responsible for personal information collected in the course of operating Project 123 Digital Services Inc.

This includes information collected through:

• The website (project123.ca)
• Client projects and custom-built tools
• Forms, email communications, and integrations

I take reasonable steps to ensure that personal information is protected, including when it is processed by trusted third-party service providers.

2. Identifying Purposes

Personal information is collected only for clearly identified purposes, including:

• Communicating with clients, partners, or users
• Delivering services, including custom-built tools and applications
• Managing projects, support, and ongoing relationships
• Improving tools, services, and user experience
• Monitoring system performance, reliability, and usage

Information will not be used for purposes beyond what is reasonable for delivering these services.

3. Consent

Consent is obtained through:

• Direct communication (e.g., email, forms)
• Use of services or tools
• Agreement within a client or service relationship

Consent may be implied for low-risk interactions (such as basic analytics), and may be withdrawn at any time by contacting hello@project123.ca.

Withdrawal of consent may limit the ability to provide certain services.

4. Limiting Collection

Only personal information necessary to fulfill the identified purposes is collected.

Depending on the interaction, this may include:

• Name
• Email address
• Phone number
• Project-related or user-submitted data
• Technical data (e.g., IP address, browser type, usage logs)

5. Limiting Use, Disclosure, and Retention

Personal information is:

• Used only for the purposes for which it was collected
• Not sold, rented, or traded
• Shared only when necessary with trusted third-party providers
• Retained only as long as necessary for operational, legal, or contractual purposes

6. Third-Party Services

Project 123 Digital Services Inc. relies on trusted third-party providers to operate its services. These may include:

• Cloudflare (hosting, performance, and security)
• Google (analytics, forms, and email services)
• Stripe (payment processing, if applicable)
• Twilio (SMS and communication services, if applicable)

These providers may process limited personal or technical information as required to perform their services, in accordance with their own privacy policies.

7. Data Storage and Cross-Border Processing

Personal information may be stored or processed outside of Canada (for example, in the United States or other jurisdictions where service providers operate).

In such cases, personal information may be subject to the laws of those jurisdictions.

8. Safeguards

I use reasonable technical and organizational safeguards to protect personal information, including:

• Secure hosting environments
• Access controls
• Encryption where appropriate
• Use of reputable service providers

However, no method of transmission or storage over the internet is completely secure, and absolute security cannot be guaranteed.

9. Accuracy

Reasonable efforts are made to ensure that personal information is accurate and up to date where it is used.

10. Individual Access and Rights

You have the right to:

• Request access to your personal information
• Request corrections or deletion
• Withdraw consent
• Ask questions about how your information is handled

11. Client Responsibilities

Where Project 123 Digital Services Inc. builds or operates tools on behalf of clients:

• Clients are responsible for obtaining appropriate consent from their users
• Project 123 acts as a service provider (processor), not the data owner
• Clients are responsible for their own privacy policies and legal compliance

12. Future Tools and Services

From time to time, new tools, features, or services may be introduced to improve functionality or user experience. These will be designed to align with this policy.

If there are material changes to how personal information is handled, this policy will be updated accordingly.

13. Updates to This Policy

This Privacy Policy may be updated periodically. The most current version will always be available on project123.ca/privacy.

14. Contact

If you have questions, requests, or concerns about this Privacy Policy or how personal information is handled, you may contact: